Thursday, January 26, 2012

Top 10 Leadership Qualities

By David Hakala on March 19, 2008


A leader with vision has a clear, vivid picture of where to go, as well as a firm grasp on what success looks like and how to achieve it. But it’s not enough to have a vision; leaders must also share it and act upon it. Jack Welch, former chairman and CEO of General Electric Co., said, “Good business leaders create a vision, articulate the vision, passionately own the vision and relentlessly drive it to completion.”
A leader must be able to communicate his or her vision in terms that cause followers to buy into it. He or she must communicate clearly and passionately, as passion is contagious.
A good leader must have the discipline to work toward his or her vision single-mindedly, as well as to direct his or her actions and those of the team toward the goal. Action is the mark of a leader. A leader does not suffer “analysis paralysis” but is always doing something in pursuit of the vision, inspiring others to do the same.
Integrity is the integration of outward actions and inner values. A person of integrity is the same on the outside and on the inside. Such an individual can be trusted because he or she never veers from inner values, even when it might be expeditious to do so. A leader must have the trust of followers and therefore must display integrity.
Honest dealings, predictable reactions, well-controlled emotions, and an absence of tantrums and harsh outbursts are all signs of integrity. A leader who is centered in integrity will be more approachable by followers.
Dedication means spending whatever time or energy is necessary to accomplish the task at hand. A leader inspires dedication by example, doing whatever it takes to complete the next step toward the vision. By setting an excellent example, leaders can show followers that there are no nine-to-five jobs on the team, only opportunities to achieve something great.
Magnanimity means giving credit where it is due. A magnanimous leader ensures that credit for successes is spread as widely as possible throughout the company. Conversely, a good leader takes personal responsibility for failures. This sort of reverse magnanimity helps other people feel good about themselves and draws the team closer together. To spread the fame and take the blame is a hallmark of effective leadership.
Leaders with humility recognize that they are no better or worse than other members of the team. A humble leader is not self-effacing but rather tries to elevate everyone. Leaders with humility also understand that their status does not make them a god. Mahatma Gandhi is a role model for Indian leaders, and he pursued a “follower-centric” leadership role.
Openness means being able to listen to new ideas, even if they do not conform to the usual way of thinking. Good leaders are able to suspend judgment while listening to others’ ideas, as well as accept new ways of doing things that someone else thought of. Openness builds mutual respect and trust between leaders and followers, and it also keeps the team well supplied with new ideas that can further its vision.
Creativity is the ability to think differently, to get outside of the box that constrains solutions. Creativity gives leaders the ability to see things that others have not seen and thus lead followers in new directions. The most important question that a leader can ask is, “What if … ?” Possibly the worst thing a leader can say is, “I know this is a dumb question … ”
Fairness means dealing with others consistently and justly. A leader must check all the facts and hear everyone out before passing judgment. He or she must avoid leaping to conclusions based on incomplete evidence. When people feel they that are being treated fairly, they reward a leader with loyalty and dedication.
Assertiveness is not the same as aggressiveness. Rather, it is the ability to clearly state what one expects so that there will be no misunderstandings. A leader must be assertive to get the desired results. Along with assertiveness comes the responsibility to clearly understand what followers expect from their leader.
Many leaders have difficulty striking the right amount of assertiveness, according to a study in the February 2007 issue of the Journal of Personality and Social Psychology, published by the APA (American Psychological Association). It seems that being underassertive or overassertive may be the most common weakness among aspiring leaders.
sense of humor is vital to relieve tension and boredom, as well as todefuse hostility. Effective leaders know how to use humor to energize followers. Humor is a form of power that provides some control over the work environment. And simply put, humor fosters good camaraderie.

Wednesday, January 25, 2012

12 Things Successful People Do Differently

January 22nd, 2012 @ 4:32 pm  by: Marc

12 Things Successful People Do Differently


12 Things Successful People Do Differently
I’ve always been fascinated by people who are consistently successful at what they do; especially those who experience repeated success in many areas of their life throughout their lifetime.  In entertainment, I think of Clint Eastwood and Oprah Winfrey.  In business, I think of Steve Jobs and Warren Buffett.  We all have our own examples of super successful people like these who we admire.  But how do they do it?
Over the years I’ve studied the lives of numerous successful people.  I’ve read their books, watched their interviews, researched them online, etc.  And I’ve learned that most of them were not born into success; they simply did, and continue to do, things that help them realize their full potential.  Here are twelve things they do differently that the rest of us can easily emulate.

1.  They create and pursue S.M.A.R.T. goals.

Successful people are objective.  They have realistic targets in mind.  They know what they are looking for and why they are fighting for it.  Successful people create and pursue S.M.A.R.T. goals.
S.M.A.R.T. goals are Specific, Measurable, Attainable, Relevant, and Timely.  Let’s briefly review each:
  • Specific – A general goal would be, “Get in shape.” But a related specific goal would be, “Join a health club and workout 3 days a week for the next 52 weeks.”  A specific goal has a far greater chance of being accomplished because it has defined parameters and constraints.
  • Measurable – There must be a logical system for measuring the progress of a goal.  To determine if your goal is measurable, ask yourself questions like:  How much time? How many total?  How will I know when the goal is accomplished? etc.  When you measure your progress, you stay on track, reach your target dates, and experience the exhilaration of achievement that spurs you on to continued efforts required to reach your goal.
  • Attainable – To be attainable, a goal must represent an objective toward which you are both willing and able to work.  In other words, the goal must be realistic.  The big question here is:  How can the goal be accomplished?
  • Relevant – Relevance stresses the importance of choosing goals that matter.  For example, an internet entrepreneur’s goal to “Make 75 tuna sandwiches by 2:00PM.” may be Specific, Measurable, Attainable, and Timely, but lacks Relevance to an entrepreneurs overarching objective of building a profitable online business.
  • Timely – A goal must be grounded within a time frame, giving the goal a target date.  A commitment to a deadline helps you focus your efforts on the completion of the goal on or before the due date.  This part of the S.M.A.R.T. goal criteria is intended to prevent goals from being overtaken by daily distractions.
When you identify S.M.A.R.T. goals that are truly important to you, you become motivated to figure out ways to attain them.  You develop the necessary attitude, abilities, and skills.  You can achieve almost any goal you set if you plan your steps wisely and establish a time frame that allows you to carry out those steps.  Goals that once seemed far away and out of reach eventually move closer and become attainable, not because your goals shrink, but because you grow and expand to match them.

2.  They take decisive and immediate action.

Sadly, very few people ever live to become the success story they dream about.  And there’s one simple reason why:
They never take action!
The acquisition of knowledge doesn’t mean you’re growing.  Growing happens when what you know changes how you live.   So many people live in a complete daze.  Actually, they don’t ‘live.’  They simply ‘get by’ because they never take the necessary action to make things happen – to seek their dreams.
It doesn’t matter if you have a genius IQ and a PhD in Quantum Physics, you can’t change anything or make any sort of real-world progress without taking action.  There’s a huge difference between knowing how to do something and actually doing it.  Knowledge and intelligence are both useless without action.  It’s as simple as that.
Success hinges on the simple act of making a decision to live – to absorb yourself in the process of going after your dreams and goals.  So make that decision.  And take action.  For some practical guidance on taking action I highly recommend Getting Things Done.

3.  They focus on being productive, not being busy.

In his book, The 4-Hour Workweek, Tim Ferris says, “Slow down and remember this:  Most things make no difference.  Being busy is often a form of mental laziness – lazy thinking and indiscriminate action.”  This is Ferris’ way of saying “work smarter, not harder,” which happens to be one of the most prevalent modern day personal development clichés.  But like most clichés, there’s a great deal of truth to it, and few people actually adhere to it.
Just take a quick look around.  The busy outnumber the productive by a wide margin.
Busy people are rushing all over the place, and running late half of the time.  They’re heading to work, conferences, meetings, social engagements, etc.  They barely have enough free time for family get-togethers and they rarely get enough sleep.  Yet, business emails are shooting out of their smart phones like machine gun bullets, and their daily planner is jammed to the brim with obligations.
Their busy schedule gives them an elevated sense of importance.  But it’s all an illusion.  They’re like hamsters running on a wheel.
The solution:  Slow down.  Breathe.  Review your commitments and goals.  Put first things first.  Do one thing at a time.  Start now.  Take a short break in two hours.  Repeat.
And always remember, results are more important than the time it takes to achieve them.

4.  They make logical, informed decisions.

Sometimes we do things that are permanently foolish simply because we are temporarily upset or excited.
Although emotional ‘gut instincts’ are effective in certain fleeting situations, when it comes to generating long-term, sustained growth in any area of life, emotional decisions often lead a person astray.  Decisions driven by heavy emotion typically contain minimal amounts of conscious thought, and are primarily based on momentary feelings instead of mindful awareness.
The best advice here is simple:  Don’t let your emotions trump your intelligence.  Slow down and think things through before you make any life-changing decisions.

5.  They avoid the trap of trying to make things perfect.

Many of us are perfectionists in our own right.  I know I am at times.  We set high bars for ourselves and put our best foot forward.  We dedicate copious amounts of time and attention to our work to maintain our high personal standards.  Our passion for excellence drives us to run the extra mile, never stopping, never relenting.  And this dedication towards perfection undoubtedly helps us achieve results…  So long as we don’t get carried away.
But what happens when we do get carried away with perfectionism?
We become disgruntled and discouraged when we fail to meet the (impossibly high) standards we set for ourselves, making us reluctant to take on new challenges or even finish tasks we’ve already started.  Our insistence on dotting every ‘I’ and crossing every ‘T’ breeds inefficiency, causing major delays, stress overload and subpar results.
True perfectionists have a hard time starting things and an even harder time finishing them, always.  I have a friend who has wanted to start a graphic design business for several years.  But she hasn’t yet.  Why?  When you sift through her extensive list of excuses it comes down to one simple problem:  She is a perfectionist.  Which means she doesn’t, and never will, think she’s good enough at graphic design to own and operate her own graphic design business.
Remember, the real world doesn’t reward perfectionists.  It rewards people who get things done.  And the only way to get things done is to be imperfect 99% of the time.  Only by wading through years of practice and imperfection can we begin to achieve momentary glimpses of the perfection.  So make a decision.  Take action, learn from the outcome, and repeat this method over and over again in all walks of life.  Also, check out Too Perfect.  It’s an excellent read on conquering perfectionism.

6.  They work outside of their comfort zone.

The number one thing I persistently see holding smart people back is their own reluctance to accept an opportunity simply because they don’t think they’re ready.  In other words, they feel uncomfortable and believe they require additional knowledge, skill, experience, etc. before they can aptly partake in the opportunity.  Sadly, this is the kind of thinking that stifles personal growth and success.
The truth is nobody ever feels 100% ready when an opportunity arises.  Because most great opportunities in life force us to grow emotionally and intellectually.  They force us to stretch ourselves and our comfort zones, which means we won’t feel totally comfortable at first.  And when we don’t feel comfortable, we don’t feel ready.
Significant moments of opportunity for personal growth and success will come and go throughout your lifetime.  If you are looking to make positive changes and new breakthroughs in your life, you will need to embrace these moments of opportunity even though you will never feel 100% ready for them.

7.  They keep things simple.

Leonardo da Vinci once said, “Simplicity is the ultimate sophistication.”  Nothing could be closer to the truth.  Here in the 21st century, where information moves at the speed of light and opportunities for innovation seem endless, we have an abundant array of choices when it comes to designing our lives and careers.  But sadly, an abundance of choice often leads to complication, confusion and inaction.
Several business and marketing studies have shown that the more product choices a consumer is faced with, the less products they typically buy.  After all, narrowing down the best product from a pool of three choices is certainly a lot easier than narrowing down the best product from a pool of three hundred choices.  If the purchasing decision is tough to make, most people will just give up.  Likewise, if you complicate your life by inundating yourself with too many choices, your subconscious mind will give up.
The solution is to simplify.  If you’re selling a product line, keep it simple.  And if you’re trying to make a decision about something in your life, don’t waste all your time evaluating every last detail of every possible option.  Choose something that you think will work and give it a shot.  If it doesn’t work out, learn what you can from the experience, choose something else and keep pressing forward.

8.  They focus on making small, continuous improvements.

Henry Ford once said, “Nothing is particularly hard if you divide it into small pieces.” The same concept configured as a question:  How do you eat an elephant?  Answer: One bite at a time.  This philosophy holds true for achieving your biggest goals.  Making small, positive changes – eating a little healthier, exercising a little, creating some small productive habits, for example – is an amazing way to get excited about life and slowly reach the level of success you aspire to.
And if you start small, you don’t need a lot of motivation to get started either.  The simple act of getting started and doing something will give you the momentum you need, and soon you’ll find yourself in a positive spiral of changes – one building on the other.  When I started doing this in my life, I was so excited I had to start this blog to share it with the world.
Start with just one activity, and make a plan for how you will deal with troubles when they arise.  For instance, if you’re trying to lose weight, come up with a list of healthy snacks you can eat when you get the craving for snacks.  It will be hard in the beginning, but it will get easier.  And that’s the whole point.  As your strength grows, you can take on bigger challenges.

9.  They measure and track their progress.

Successful people are not only working in their job/business, they are also working on it.  They step back and assess their progress regularly.  They track themselves against their goals and clearly know what needs to be done to excel and accelerate.
You can’t control what you don’t properly measure.  If you track the wrong things you’ll be completely blind to potential opportunities as they appear over the horizon.  Imagine if, while running a small business, you made it a point to keep track of how many pencils and paperclips you used.  Would that make any sense?  No!  Because pencils and paperclips are not a measure of what’s important for a business.  Pencils and paperclips have no bearing on income, customer satisfaction, market growth, etc.
The proper approach is to figure out what your number one goal is and then track the things that directly relate to achieving that goal.  I recommend that you take some time right now to identify your number one goal, identify the most important things for you to keep track of, and then begin tracking them immediately.  On a weekly basis, plug the numbers into a spreadsheet and use the data to create weekly or monthly trend graphs so you can visualize your progress.  Then fine-tune your actions to get those trends to grow in your favor.

10.  They maintain a positive outlook as they learn from their mistakes.

Successful people concentrate on the positives – they look for the silver lining in every situation.  They know that it is their positivity that will take them to greatness.  If you want to be successful, you need to have a positive outlook toward life.  Life will test you again and again.  If you give in to internal negativity, you will never be able to achieve the marks you have targeted.
Remember, every mistake you make is progress.  Mistakes teach you important lessons.  Every time you make one, you’re one step closer to your goal.  The only mistake that can truly hurt you is choosing to do nothing simply because you’re too scared to make a mistake.
So don’t hesitate – don’t doubt yourself!  Don’t let your own negativity sabotage you.  Learn what you can and press forward.

11.  They spend time with the right people.

Successful people associate with people who are likeminded, focused, and supportive.  They socialize with people who create energy when they enter the room versus those who create energy when they leave.  They reach out to connected, influential individuals who are right for their dreams and goals.
You are the sum of the people you spend the most time with.  If you hang with the wrong people, they will negatively affect you.  But if you hang with the right people, you will become far more capable and successful than you ever could have been alone.  Find your tribe and work together to make a difference in all of your lives.  Tribes by Seth Godin is a great read on this topic.

12.  They maintain balance in their life.

If you ask most people to summarize what they want out of life they’ll shout out a list of things like: ‘fall in love,’ ‘make money,’ ‘spend time with family,’ ‘find happiness,’ ‘achieve goals,’ etc.  But sadly, a lot of people don’t balance their life properly to achieve these things.  Typically they’ll achieve one or two of them while completely neglecting the rest.  Let me give you two examples:
  • I know an extremely savvy businesswoman who made almost a million dollars online last year. Based on the success of her business, every entrepreneur I know looks up to her.  But guess what?  A few days ago, out of the blue, she told me that she’s depressed.  Why?  “I’m burnt out and lonely.  I just haven’t taken enough time for myself lately, and I feel like something is missing in my life,” she said.  “Wow!” I thought.  “One of the most successful people I know doesn’t feel successful because she isn’t happy with how she has balanced her life.”
  • I also know a surfer who surfs all day, every day on the beach in front of our condo complex in San Diego.  He’s one of the most lighthearted, optimistic guys I’ve ever met – usually smiling from ear to ear.  But he sleeps in a rusty van he co-owns with another surfer, and they both frequently panhandle tourists for money.  He has admitted to me that the stress of making enough money to eat often keeps him up at night.  So while I can’t deny that this man seems happy most of the time, I wouldn’t classify his life as a success story.
These are just two simple examples of imbalanced lifestyles that are holding people back from their full potential.  When you let your work life (or social life, family life, etc.) consume you, and all your energy is focused in that area, it’s extremely easy to lose your balance.  While drive and focus are important, if you’re going to get things done right, and be truly successful, you need to balance the various dimensions of your life.  Completely neglecting one dimension for another only leads to long-term frustration and stress.  For some practical guidance on balancing your life, I recommend Zen and the Art of Happiness.
Photo by: Thomas Hawk

Tuesday, January 24, 2012

How to Excel at Anything

Hit a performance wall? Here are four ways to break through it.

How to excel at anything
 
You’re good.
You could be better.
Consider a skill you've developed: Business, sports, personal, anything. At first you were terrible.
Terrible is a great place to start because improving on terrible is easy. With a little practice you turned terrible into mediocre.
And you had fun, because improvement is fun.
Then with a lot more practice—practice that started to be a little less fun—you got even better.
Now you’re good. Maybe you’re even really good.
But you’re not great. And somewhere along the way you stopped improving, stopped having fun, and started to think you weren’t capable of being great.
Why did you stop improving and stop having fun? Hitting the wall wasn't due to a lack of effort, or willpower, or even talent. You stopped improving because of the way you applied your effort and willpower.
Say you’ve developed reasonable proficiency at a physical skill. Take golf. At first every swing of the club felt awkward, but you gradually found a groove. You started to think less. You quit thinking about your hips. You quit thinking about the height of your back swing. You quit thinking about what your wrists do in your follow-through.
You started thinking less because your skills became more automatic. In some ways that's a great sign: Automatic means you internalized a skill.
But automatic is also a bad sign. Anything you do automatically, without thinking, is really hard to adjust. To get better you must find ways to force yourself to adapt and modify what you already do well.
Here are four ways to force yourself to adapt—and in the process rediscover the joy of improving:
Go fast. Force yourself to perform a task more quickly. You’ll make mistakes; probably lots of them. Don't get frustrated. The more mistakes you make the better, because the best way to learn is from making mistakes. If a product demo usually takes 10 minutes, fly through it in five. (As a practice run, of course.) You’ll break free from some old habits, adapt to the faster speed, and find ways to make a good presentation even better.
Go slow. Take your time. Take too much time. Swinging a golf club in slow motion allows you to feel muscles working that you normally don’t notice. Taking more time to run through your sales pitch will uncover opportunities to highlight additional customer benefits. Going slower is a great way to notice habits that have become automatic—and to examine each one of them critically.
Go piece by piece. Every complex task is made up of a series of steps. Pick a step and focus solely on that step. Break a sales call into component pieces; first focus on perfecting your opening. No customer is the same, so develop modifications you can instantly apply to different scenarios. Deconstruct each step, master that step, and move on to the next one. When you put all the pieces back together your skills will be markedly improved.
March to a different drum. We all settle on ways to measure our performance; typically we choose a method that lets us feel good about our performance. So pick a different measurement. If you normally measure accuracy, measure speed instead. If you normally measure leads generated, measure conversions instead. Use video. Ask a colleague to critique your performance. Your customers, your vendors, and your employees all measure your performance differently than you do. View yourself from their perspective and you’ll easily find areas for improvement.
Think this process won’t help you excel? Consider this passage from Andre Agassi’s autobiography, Open:
Every ball I send across the net joins the thousands that already cover the court. Not hundreds. Thousands. They roll toward me in perpetual waves. I have no room to turn, to step, to pivot. I can’t move without stepping on a ball…
Every third ball… hits a ball already on the ground, causing a crazy sideways hop. I adjust at the last second, catch the ball early, and hit it smartly across the net. I know this is no ordinary reflex. I know there are few children in the world who could have seen that ball, let alone hit it…
My father says that if I hit 2,500 balls each day, I’ll hit 17,500 balls each week, and at the end of one year I’ll have hit nearly one million balls. He believes in math. Numbers, he says, don’t lie. A child who hits one million balls each year will be unbeatable.
When you try to do your best every time, every mistake you make is obvious, even if only to you. Learn from every mistake. Adapt and modify your techniques so you constantly improve.
Because when you keep improving you keep having fun—and all the focused effort you put in will once again feel worth it.

Wednesday, November 9, 2011

HILT Marketing, Inc. Learns in Atlanta!

HILT Marketing, Inc. is currently running an office-wide competition for the opportunity to go to Atlanta, GA for a conference next weekend!  This conference will be run by consultants in the sales and marketing field who have proven to be top performers in the industry. The competition wraps up next Tuesday and the conference runs from Thursday through Saturday. Attendees will learn about different management styles, how to be an excellent talent scout for your business, client and campaign information, and much more.  After all of the conference material is covered, everyone attending will be treated to seats to see the Georgia Bulldogs take on the Kentucky Wildcats. Best of luck to everyone!